Privacy Policy

Privacy Policy

At EL21 Systems, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website, products, or services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Introduction

EL21 Systems is a leading manufacturer of industrial electronics and automation solutions. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, or submit an inquiry, we may collect:

• Full Name
• Company Name
• Email Address
• Phone Number
• Address
• Any information voluntarily provided through forms or communication channels

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Visited
• Date and Time of Visits

3. How We Use Your Information

The information collected may be used to:

• Respond to inquiries and support requests
• Provide quotations and product information
• Process business communications
• Improve our website and customer experience
• Analyze website performance and usage trends
• Send updates regarding products, services, and company announcements
• Comply with legal obligations

4. Cookies Policy

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

Cookies help us:

• Remember user preferences
• Improve website functionality
• Measure website performance
• Enhance browsing experience

Users can disable cookies through their browser settings if desired.

5. Information Sharing & Disclosure

EL21 Systems does not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

• When required by law or legal process
• To protect our rights and property
• With trusted service providers assisting in website operations
• To comply with government regulations

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

7. Third-Party Websites

Our website may contain links to external websites for additional information and resources.

EL21 Systems is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes
• Comply with legal obligations
• Resolve disputes
• Maintain records and documentation

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your information
• Withdraw consent for communications
• Request information regarding data processing activities

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our products and services are intended for industrial, commercial, and business purposes.

We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

EL21 Systems reserves the right to modify or update this Privacy Policy at any time without prior notice.

Any updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

EL21 Systems

Address:
Block No. 569, Plot No. 7/A, First Floor Shop, Behind Ice Factory, Near Swaminarayan Temple, Palsana Chokdi, Palsana, N.H.53, Surat – 394315

Phone:
+91 98249 51027

Email:
el21systems@gmail.com